For a business or a brand, social media presence is of the utmost importance. However being on social media is only one part of the story, actually engaging your audience is a completely different task, and a big one in itself! Social media engagement is essential when it comes to being … [Read more...]
How to Build Your Business and Brand’s Authority
Small and medium businesses often struggle when it comes to building their business and brand authority. The problem stems from the fact that there small businesses are usually the proverbial 'small fish in a big pond' - the larger, more established businesses, or the 'big fish' in other words, are … [Read more...]
Case Study: How NOT to Do Customer Service
'Customer is king' and 'it is essential to put the customer first' are just some of the concepts which underline the importance of good customer service. Indeed, your customer is perhaps the most important business asset: if you don't have any, your business will cease to exist - it's as simple as … [Read more...]
Building Customer Loyalty
Why do people buy an iPhone? Why do people prefer shopping on Amazon? Why do a large percentage of internet users prefer to use Google? Why do Ford fans buy Ford only? Why do Nikon enthusiasts prefer Nikon cameras and lens? Why do people stick with specific brands and names when it comes to … [Read more...]
App Store Optimization: The ‘What’, ‘Why’ and ‘How’
'SEO for smartphones' is probably how I would describe App Store Optimization. App Store Optimization is a relatively new discipline. While the concept of 'optimizing apps for different app stores' only came to the fore after the launch and emergence of cellular and non-cellular app stores, … [Read more...]
Best Practices For Choosing Domain Names
From a small-business standpoint, the importance of a domain name - or a good domain name for that matter - simply cannot be overstated. In fact, starting a small business by establishing a strong presence on the internet is extremely important, if not crucial! A good domain name allows you to … [Read more...]
Affiliate Marketing 101
One of my first posts on affiliate marketing in what will be a series of posts on affiliate marketing on this blog, and I’ll try to cover the basics of setting up a successful affiliate marketing business in this. I intend to cover many other topics related to affiliate marketing in successive … [Read more...]
Call to Action: Best Practices for Businesses
Simply put, CTA – short for a Call to Action – is a marketing term that refers to some sort of a graphic, text, sound or something else that prompts a user or a visitor to take an action on your business website, or interact with your website in a way you intended them to. CTA is typically an … [Read more...]