Forbes ran a job satisfaction survey last year which yielded not-so-surprising results: "[Out of the] 411 workers [surveyed] in the U.S. and Canada, only 19% said they were satisfied with their jobs. Another 16% said they were “somewhat satisfied.” But the rest, nearly two-thirds of respondents, … [Read more...]
Negotiation Tips: How to Get What You Want
For me, being a good negotiator is one of the cornerstones to success in business. Good negotiations skills can come in handy in many different situations that one encounters in his/her personal or professional life. In the business world, good negotiations skills can be the difference between … [Read more...]
The Complete Entrepreneurial Guide to Creating a Successful Business
Building a business from the ground-up is one hell of a job, make no mistake! However doing so is easier than most budding entrepreneurs think - if they know what they're doing! Understanding a business and some of the core processes involved in the building and running of a business can be … [Read more...]
Case Study: How NOT to Do Customer Service
'Customer is king' and 'it is essential to put the customer first' are just some of the concepts which underline the importance of good customer service. Indeed, your customer is perhaps the most important business asset: if you don't have any, your business will cease to exist - it's as simple as … [Read more...]
Building Customer Loyalty
Why do people buy an iPhone? Why do people prefer shopping on Amazon? Why do a large percentage of internet users prefer to use Google? Why do Ford fans buy Ford only? Why do Nikon enthusiasts prefer Nikon cameras and lens? Why do people stick with specific brands and names when it comes to … [Read more...]
App Store Optimization: The ‘What’, ‘Why’ and ‘How’
'SEO for smartphones' is probably how I would describe App Store Optimization. App Store Optimization is a relatively new discipline. While the concept of 'optimizing apps for different app stores' only came to the fore after the launch and emergence of cellular and non-cellular app stores, … [Read more...]
Inspirational Sales Quotes
Motivation and inspiration are two of the key elements to be successful in sales. I know because I’ve worked in sales (insurance, to be precise) for a couple of years (been there done that, in other words), and I know that more than anything else, you need that extra bit of motivation, impetus and … [Read more...]